At Bhavni , we value your trust and aim to deliver high-quality products and a smooth shopping experience. Please read this Return & Refund Policy carefully before placing an order.

No Returns

We're sorry, but we don't accept returns once a product has been sold and delivered.

Please review the product details, images, pricing, and descriptions carefully before confirming your purchase.

Refunds for Damaged or Defective Items

Refunds are applicable only under the following conditions:

• The product received is damaged, broken, or defective at the time of delivery

• The issue must be reported within 48hours/2days of receiving the order

Unboxing Video Requirement

A clear and continuous unboxing (opening) video may be required to claim a refund.

The video must clearly show:

• The sealed package from all sides before opening

• The complete unboxing process without cuts or edits

• The damaged or defective product is clearly visible

• No cash refunds will be provided

Refund requests without the required proof may not be accepted.

Items Not Eligible for Refund

Refunds will not be issued in the following cases:

• Required proof (such as unboxing video or images) is missing, incomplete, or unclear

• The product is not damaged or defective

• Damage caused after delivery due to customer handling

• Incorrect product ordered by the customer

• Minor variations in color, finish, or design due to lighting or screen differences

• Refund request raised after the allowed timeframe

Order Cancellation

Orders once confirmed are not cancellable.

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